Frequently Asked Questions

Buses are actually one of the safest modes of transportation out there! According to studies, the fatality rate for car occupants is 23 times higher than that for bus occupants.That means that riding the bus is much safer than driving your own car.

When it comes to sharing the bus ride with others, should you ever feel unsafe you can call or text (if available) the transit agency's number and/or report to the driver. Though drivers are not there to intervene, they can call transit security. 

Speaking of bus drivers — did you know transit operators have great driving records and are well-trained? Some are even awarded for driving a million miles with any preventable accidents through the Million Mile Award! So don't worry — you're in good hands on the bus!

Here are some great resources on safety and security while riding Pierce Transit and Sound Transit buses.

Pierce Transit Bus Safety 

Sound Transit Safety 

Pierce Transit has many resources to help you plan your trip and figure out which bus to take. You can use the online trip planner tool on the Pierce Transit website, download the Pierce Transit app on your smartphone, or call the Pierce Transit information line for assistance. 

Yes, all buses are wheelchair accessible. They have either a lift or ramp to allow for easy boarding and exiting of the bus. All buses also have designated areas for passengers in wheelchairs to secure themselves during the ride.

You can pay your fare in cash to the bus driver, use your preloaded ORCA Card (One Regional Card for All) to pay, or buy a ticket ahead of time with the Transit app. If you’re going to pay in cash, be sure to have the exact fare in hand — the bus driver does not carry change. 

And for youth 18 years and younger — it’s completely free! 

No matter how you pay, be ready to present your ticket or payment to the bus driver when you’re boarding to keep the line moving.